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Frequently Asked Questions
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Earthen Symphony artworks are crafted with utmost care and precision, using only top-of-the-line materials. For over 22 years, we have supplied and installed artworks to a host of patrons — achieving a high level of expertise in the domain.
Here are a few common queries you may have about the maintenance and care of an Earthen Symphony artwork:
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What are the artworks made of?expand_more
The artworks are made from mixed media — metal (MS/Aluminum), wood (MDF HDF), and resins.
How can I maintain the artwork?expand_more
All our artworks are coated with a protective clear coat. You can maintain your Earthen Symphony piece by simply dusting it with a static duster.
Can I use water to clean my artwork?expand_more
Yes, you can use a squeezed wet cloth to clean your artwork. However, please do not soak the artwork in water.
How do I install the artwork?expand_more
All the installation details are mentioned in the product delivery box.
Will the artwork be identical to what we see on screen?expand_more
As with any handmade product, there may be a slight variation (around 10%) in the final product when compared to the product's image on screen.
Can I use the artworks on an exterior wall?expand_more
All our artworks are only made for interior or sheltered spaces, unless specifically mentioned.
What would be the delivery date once I place my order?expand_more
The artwork is usually dispatched from our studio within four weeks from the date of the order. Please allow for additional transit time, which entirely depends on your location.
Will the silk fabric or the silk threads in the artwork become dirty over a period of time?expand_more
The raw silk material and silk threads are coated with protective 3M-Scotchguard (i.e. a protective film that makes it stain-and-waterproof). This ensures that the materials do not absorb environmental dust and moisture.